™Insights
Business
Decisions about process, automation and where to spend money on technology.
The technology question is usually downstream of a business question. These articles start with the business question.
Custom AI applications vs off-the-shelf toolsBuy when your process resembles everyone else's. Build when the difference between your process and the standard one is the point.Read AI automation for business processesThe hard part is not automating a process. It is choosing the right one and knowing what it currently costs.Read