™Case studies
Selected work
What the problem was, what we did about it, and what we would do differently.
These accounts are anonymised. Client names, identifying details and anything commercially sensitive have been removed, and the sector is described only broadly.
Where we do not have measured results we say so and describe the outcome qualitatively, rather than inventing a percentage.
Projects
AI implementationAn AI assistant for supplier document intakeIncoming supplier documentation arrived in every format imaginable and was re-keyed by hand. We built an assistant that reads it and proposes structured fields for a person to confirm.Read the case study Systems integrationConnecting quoting, scheduling and invoicingThree systems, none of which spoke to the others, and one person retyping between them. The fix required agreeing what a job was before writing any code.Read the case study Local business technologyScheduling and enquiry capture for a recurring service businessA local business losing evening enquiries and driving an inefficient route. Neither problem needed an expensive system.Read the case study Process automationAutomating a recurring reporting cycleA monthly report assembled by hand from four sources. Automating the assembly was straightforward; agreeing what the numbers meant was not.Read the case study